In this article:
What are usage analytics in Shaman?
Usage analytics is a dynamic data dashboard which shows you everything you could possibly want to know about content created in Shaman, content shared via Hub, and key user activity in Shaman. We are handing you the power to review an array of data about the content which your team is creating, how much content is being shared between Shaman accounts (if Hub is active in your account) and also insightful statistics about user activity in Shaman. User Analytics allows you and your team to make strategic decisions based on key statistics to generate even more efficient content campaigns.
Conveniently placed next to the “User Management” section in Shaman, you can choose which members of your team have access to the dashboard with an easy to use toggle in the user profile.
Usage statistics in Shaman are split into three categories:
Content analysis: What content is being created, what type, which content is being synced to Veeva Vault, by which country, therapeutic area, for which brand, and from design template or from scratch.
Hub analysis: Which content is being shared, used, liked, translated by which country, therapeutic area and for which brand.
User activity: Which users are most active in Shaman, who is creating which content, and how frequently.
Search filters
Using the search filters at the top of the page, you can refine your statistics search to include specific countries, Shaman accounts or a specific date range.
You can select a single or multiple countries using the corresponding check box next to the country (or countries) you wish to select.
If you have multiple Shaman accounts (for example different accounts for separate therapeutic areas) you can choose a single or multiple Shaman accounts to view (using the checkbox in the drop down list of Shaman accounts).
In the date range section you can refine the data available to a specific time period. This is extremely useful for refining information by quarter, or even annually or monthly. Simply select the date range by either using the calendar or you can also manually input the date directly into the date range field.
Additional options when viewing usage analytics
When you hover over each set of statistics in Shaman, you will see additional options in the top right corner of the infographic box which allow you to:
Maximise
View applied filters
Drill down from Document Type
View summary data/ Export to CSV
To find out more, click here for further reading about content analysis, hub analysis or user activity statistics. Or as always, reach out to your dedicated Customer Success Manager or our support team (using the green chat bubble, or support@getshaman.com).