In this article:

Aspect ratio

Shaman is designed for iPad screens. That means that we retain a 4:3 aspect ratio of the content. If otherwise, the content will be repurposed for an aspect ratio of 4:3 (width:height), by adding horizontal or vertical white bars that will not distort the content.

Landscape

For best visibility only use Landscape orientation. Shaman navigation directions are designed for landscape orientation.

Dimensions

Shaman converts file dimensions to 2048x1536px at 72dpi. If uploaded files are much smaller or larger, they will be rejected during the conversion process, due to quality restrictions.

File sizes

Shaman has specific maximum file sizes for various files:

Veeva advises keeping this content as small as possible, as it needs to be synced and downloaded by sales reps.

Fonts

When uploading PDFs, the fonts will automatically convert. PPT conversion on the other hand may require additional fonts, which we can install. In case you see incorrect fonts or rendering, please send us the fonts you need so we can add them.

For video, we suggest you optimize for 720p, since this will give great quality at a modest file size.

Maximum size for video files: 100 MB

Video compression

Please compress the video (mp4 only) to optimize download times. We see a lot of videos that are unnecessarily large and can be compressed without quality loss. You can easily limit to size to 10 MB per minute of video, as a rule of thumb. If needed, you can send the video file for compression to Shaman support (support@getshaman.com).

Video thumbnail images

We recommend using images in JPG or PNG format, with dimensions of 2048 x 1536 PX.

For HTML elements, you can maintain a maximum of 1024x768px, which is the viewport for most iPad devices.

Add custom HTML

Want to create your custom HTML elements? The general rule of thumb is that most that work in IOS Safari work in Veeva iRep, as Veeva uses the native iOS UIWebView class. We suggest however always testing custom HTML before sharing with your field force. Read more about creating HTML files.

When designing, please be aware of the controls that Veeva will add on top of the content. More information can be found with Veeva certified agencies.

Three horizontal dots: Known as the "action button" that occupies an area of 60 x 60 pixels in size.

Three vertical dots: Known as the "reaction buttons", that occupy an area of 160 x 37 pixels in size. The reaction buttons can be configured on/ off per slide or on an organization wide basis.

Testing

When we advise testing, we suggest exporting the CLM to Veeva and testing it in the Sandbox on the iRep app on a real iPad.